Return / Exchange

If you would like to return your order for any kind of reason, you are able to do it within 30 days after receiving your order.

Before shipping your return / exchange, please contact us by our customer service online, precise the order reference, and the reason of your return / exchange. If you do not contact us before your shipping, you run the risk of not receiving your refund or exchange.

The return / exchange item(s) should be in the same condition than in its original packaging with all original tags attached and never worn. You may exchange an item only one time.

Concerning the returns, you have two possibilities:

  • Process a refund
  • Receive a voucher on your personal account, with the amount of your purchase and use it for your next order.

For an exchange:

  • Choose a different item of the same value
  • Receive a voucher on your personal account, with the amount of your purchase and use it for your next order.

Chronologia bears the costs for all returns and exchanges back to our office and for forwarding.

Please select for your return/exchange, the nearest Chronologia office:

CHRONOLOGIA – Montrichard Group

Unit 71-91 & 71-93,
7/F, Profit Industrial building ,
1-15 Kwai Fung Crescent,
Kwai Chung, Hong Kong

CHRONOLOGIA – Montrichard Group

Rue de Saint Quentin 26
75010 Paris
France

CHRONOLOGIA – Montrichard Group

390 5th Avenue, Suite 910,
NYC, NY 10801
United States of America